Germany Three Best Rated® Privacy Policy

At ThreeBestRated Germany, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, submit reviews, or provide feedback. It also outlines your rights under the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). By using our website, you agree to the practices described in this Privacy Policy.

The data controller responsible for processing your personal information is ThreeBestRated Germany. You can contact us for any data protection concerns by email at [email protected]. We ensure that your personal information is handled transparently, securely, and lawfully in line with European and German privacy standards.

We collect information from users to provide our services and maintain the quality and reliability of our business listings. When you submit a review, comment, or feedback, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide. This may include opinions, ratings, photographs, or other materials submitted as part of your review.

In addition, we automatically collect technical information about your device and how you interact with our website, including your IP address, browser type, operating system, device information, pages viewed, links clicked, and other activity on the website. This information helps us improve website performance, detect fraudulent activity, and enhance the overall user experience.

We use the information collected to operate and improve our website, provide a transparent and reliable platform for reviews, and help users make informed decisions about businesses listed on our site. We use your information to personalise your experience, deliver content and services tailored to your interests, improve our website, respond to customer service requests, and manage and display reviews while maintaining the accuracy of business listings.

The lawful bases for processing your data include obtaining your consent, acting in our legitimate interests, and fulfilling our legal obligations under GDPR and BDSG.

You have the right to be informed about how your personal data is used, access the data we hold about you, request corrections to any inaccurate or incomplete information, and request the erasure of your personal data. You also have the right to restrict or stop the processing of your data, request data portability to use your information for other services, and object to certain processing activities. In addition, you have rights relating to automated decision-making and profiling, such as when your data is used to predict behavior or interests. You can exercise these rights by contacting us at [email protected], and we will respond in accordance with GDPR timelines.

At ThreeBestRated®, we are committed to respecting and protecting the privacy of every individual in Germany who shares their experience through a review on our platform. This policy explains how we collect, use, and safeguard reviewer information in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

When you submit a review, your feedback may be displayed on our website to assist others in making informed choices. You can choose to publish your name alongside your review or remain anonymous. If you prefer anonymity, your name and any personally identifiable information will not be displayed publicly, while your review content will remain visible to uphold transparency and trust.

We may share your review content with the business being reviewed to enable them to understand and appropriately respond to customer feedback. Any personally identifiable information will be removed prior to sharing, unless you have expressly authorised its disclosure.

Reviewer contact details are securely retained and used solely for the purposes of verification or dispute resolution. This information is not sold, rented, or disclosed to any third party for marketing or promotional purposes.

As a reviewer, you possess all the right to access, amend, or request the deletion of your review or any associated personal information at any time. You may also withdraw your consent for publication by contacting us through our contact form or by email.

At ThreeBestRated®, we are dedicated to maintaining a fair, transparent, and trustworthy review system that accurately represents genuine customer experiences across Germany. Every review submitted to our platform is carefully reviewed to ensure authenticity and compliance with our Germany Community Standards and relevant laws, including the BDSG.

Reviews are subject to moderation to ensure they meet our authenticity and content standards. Any submission found to contain inaccurate or deceptive claims, personal information unrelated to the service, offensive or discriminatory remarks, promotional or spam-like material, irrelevant content, or feedback not based on a real customer experience may be removed or adjusted at our discretion.

Verified business owners are welcome to respond to customer feedback in a courteous and professional manner. However, they cannot alter, manipulate, or delete user-submitted content under any circumstances.

Through this impartial moderation process, ThreeBestRated® ensures that every review published on our platform upholds accuracy, authenticity, and compliance with Germany regulations, supporting transparency, consumer trust, and the integrity of listed businesses.

We do not sell, trade, or share your personal information with third parties, except when necessary to provide services (such as hosting or analytics) or when required by law. Service providers who assist in operating our website or delivering services may access your information only under strict confidentiality agreements. We may also disclose information when necessary to protect the rights, property, or safety of our users or others. Non-personal, aggregated data may be shared with third parties for analytical or marketing purposes.

Our website may include links to third-party websites. These sites have their own privacy policies, and ThreeBestRated.de is not responsible for their content or practices. We encourage users to review third-party privacy policies before interacting with these sites.

We use cookies and similar technologies to improve user experience, analyse website traffic, and provide relevant content and advertising. Cookies help remember preferences, compile site interaction data, and deliver targeted ads. We use Google Analytics and Google Ads for performance tracking and remarketing purposes.

Google's advertising requirements can be summed up by Google's Advertising Principles, which are designed to provide a positive experience for users. More information is available at Google Advertising Policies. Third-party vendors, including Google, may use cookies and other identifiers to compile data about user interactions with ads and services. Non-essential cookies (such as for analytics or advertising) are used only after you have given explicit consent through our cookie banner.

Users can manage or disable cookies through their browser settings. For Google Ads and Analytics, users can opt out via the Google Ads Settings page, the Google Analytics Opt-Out Browser Add-on, or the Network Advertising Initiative opt-out page. Our website also respects "Do Not Track" browser signals and does not track users for advertising purposes if DNT is enabled.

Our Privacy Policy is fully accessible on all devices and compatible with assistive technologies. If you experience difficulty accessing it, please contact us for assistance.

We implement multiple security measures to protect your personal data, including encrypted transmission via SSL, secure networks, and limited access to authorised personnel only. While we strive to maintain the highest security standards, no online service can guarantee complete security. We also conduct regular audits and monitoring to ensure compliance with current security standards.

Our website and services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children and will promptly delete any data inadvertently collected from minors.

We retain reviews and related personal data as long as necessary to provide services or comply with legal requirements. Users may request deletion of personal information at any time, and we will process these requests in compliance with Germany law.

We are committed to protecting your personal data in accordance with the GDPR and German Federal Data Protection Act (BDSG). In the unlikely event of a data breach that affects your personal information, we will take immediate action to investigate the incident and notify affected users promptly. Any notifications regarding breaches will be provided through in-site notifications or direct communication, and we will notify affected users and the competent supervisory authority without undue delay, in accordance with Articles 33 and 34 GDPR.

We also uphold your right to seek legal recourse or lodge a complaint if your personal data is mishandled. You may file a complaint with your local data protection authority, such as the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI), or pursue an enforceable claim against data controllers or processors who fail to comply with the law. This ensures that users have full access to their rights and appropriate remedies in case of non-compliance.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The most current version is always available on our website. Continued use of the website indicates acceptance of the updated policy.

If you have any questions about this Privacy Policy, Data Protection, or Review Moderation Practices, please contact us at:

Email: [email protected]